Frequently Asked Questions

The first step is to check water chemistry. You want to make sure your pH, alkalinity, and sanitizer levels are in the proper range. Be sure to check calcium levels as well because high levels can cause hazy water. The second step is sufficient circulation which is at least 12 hour cycles during the season. The third and final step is to inspect the filter for improper function or potential issues. If all three of those factors are considered and attended to, then your pool or spa should sparkle & shine!

Yes. However, a clarifier is designed as an aid to the efficient operation of the filter by coagulating most materials, which causes cloudy and hazy water, into larger particles that are removed by the filter. The use of a water clarifier decreases pool maintenance costs. If you have any questions during this process, please come down to our store and we’ll be glad to conduct a free water test & analysis!

Filtration is the mechanical system tasked with removing visible matter from the water. The filter is designed to remove any and all kinds of contaminants and other visible debris that would otherwise cause the water to be hazy or cloudy.

• Periodically rinsing or backwashing will remove most of the dirt from a basically clean filter. However, over a period of time, grease, oils and scale can build up on the elements. It’s best to clean the filter when you see build up on the removable elements, short filter runs, reduced circulation and water that does not want to clear up.

• You must add the correct dosage amount for it to kill the algae. However, be aware that using the entire bottle of algaecide is also ineffective at times, and large doses can also lead to staining or foaming in your pool. It’s also recommended that the algaecide be added in the morning on a bright sunny day for best results and maximum effectiveness. To expedite the removal of black algae, brushing the algae at least once daily will also help with removal.

With the use of any pool, undesirable elements contaminate the water and reduce the efficiency of the sanitizer. Materials such as suntan lotion, make-up, hair spray, and perspiration react to the chlorine. When this happens it contributes to eye and skin irritations. When you smell chlorine it may indicate that there is too much chlorine in the water. Routine shock treatment is necessary to destroy combined chlorine compounds, contaminants, and restore the chlorine sanitizer to the proper level.

• Yes. However, the best way to know when to add more sanitizer is to test as needed. If levels are low then add the proper measured amount of sanitizer. Chlorine floaters are a great option to help maintain a chlorine reading as well. If using non-chlorine sanitizer, be sure to test often so that the water remains disinfected & clear.

• When stabilizer, also called conditioner, is not present, the chlorine level will decrease rapidly. We recommend you add a stabilizer to the pool to prevent this chlorine breakdown. The level should be between 30-50 ppm to properly stabilize the pool. The use of stabilizer will reduce your overall chlorine consumption and save you money. Many of the products available at your retailer are stabilized chlorine.

The accumulation of oils and dirt from swimmers is the biggest cause. Household cleaners are not recommended and can cause dulling on tiles or liners. We suggest using an enzyme based product in your pool. These biodegradable products will control grease and oil before the scum builds up.

You can generally use your pool once the chemical is dispersed throughout it. Fifteen minutes to one hour is a good rule of thumb, but the longer the better to make sure everything has circulated properly.

• Major Renovations
  
• Equipment Replacement/Repairs
  
• Pool Covers
  
• Filter Systems
  
• Dive Stands and Boards
  
• Starting Blocks
  
• Tile Replacement and Repair
  
• Water Slides and Water Features
  
• Pump Systems
  
• Equipment Sales/Repairs
  
• State Health Code Compliance
  
• Coping Replacement/Repair
  
• Underwater Leak Detection and Repairs
  
• Handrails, Ladders Replacement/Repair
  
• Pool Lights/Fixtures Replacement/Repairs
  
• Acid/Power Washing
  
• Skimmer Replacement/Repair
  
• Depth Markers/No Diving
  
• Sets Leak Detection
  
• Crack Repair
  
• Epoxy Injection
  
• Drain and Clean

Contact Us for more information.

• Major Renovations
  
• Equipment Replacement/Repairs
  
• Pool Covers
  
• Filter Systems
  
• Dive Stands and Boards
  
• Starting Blocks
  
• Tile Replacement and Repair
  
• Water Slides and Water Features
  
• Pump Systems
  
• Equipment Sales/Repairs
  
• State Health Code Compliance
  
• Coping Replacement/Repair
  
• Underwater Leak Detection and Repairs
  
• Handrails, Ladders Replacement/Repair
  
• Pool Lights/Fixtures Replacement/Repairs
  
• Acid/Power Washing
  
• Skimmer Replacement/Repair
  
• Depth Markers/No Diving
  
• Sets Leak Detection
  
• Crack Repair
  
• Epoxy Injection
  
• Drain and Clean

Contact Us for more information.

• Major Renovations
  
• Equipment Replacement/Repairs
  
• Pool Covers
  
• Filter Systems
  
• Dive Stands and Boards
  
• Starting Blocks
  
• Tile Replacement and Repair
  
• Water Slides and Water Features
  
• Pump Systems
  
• Equipment Sales/Repairs
  
• State Health Code Compliance
  
• Coping Replacement/Repair
  
• Underwater Leak Detection and Repairs
  
• Handrails, Ladders Replacement/Repair
  
• Pool Lights/Fixtures Replacement/Repairs
  
• Acid/Power Washing
  
• Skimmer Replacement/Repair
  
• Depth Markers/No Diving
  
• Sets Leak Detection
  
• Crack Repair
  
• Epoxy Injection
  
• Drain and Clean

Contact Us for more information.